Our Core Values and Principles

Our Core Values

  • Integrity: We have personal and collective integrity. Our DNA is TRUST.

  • Timeliness: McOttley believes in the direct relationship between time and value of money. We therefore adhere to timely delivery of our services and promises.

  • Professionalism: We deliver with unbeatable standards; we remain disciplined and humble

  • Relationships: McOttley fosters strong strategic relationships with our key stakeholders. At McOttley, we are a bonded family and we care for everyone.

  • …the Extra Mile: We always go the extra mile to meet the needs of our clients even where others think it’s impossible

  • Respect: We treat everyone with utmost respect.

Our Core principles

McOttley is guided by six (6) core principles:

  • We shall be best practice in everything we undertake

  • Interest of the internal and external customer is paramount

  • We give real equal opportunity to all ‘McOttlers’ (staff of McOttley) and not just a lip service.

  • McOttley prides itself on exceptional quality.

  • Customer satisfaction is a guarantee, not a demand.

  • McOttley simply cares!

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